Water & Sanitation Services
Click here for frequently asked questions concerning the Water Revenue Dept.
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The Water Revenue Department operates under the direction of the Finance Dept./City Clerk’s Office. The main functions of the Water Revenue Department are utility billing and collection and the issuance of work orders to the Utilities Department.
Requirements for Service:
- Copy of Driver’s License or other Photo Identification
- Social Security number
- If renting or leasing: Copy of Rental or Lease agreement and Landlord’s name, address and phone number.
- If purchasing: Paperwork showing the property being purchased.
- Employer’s name and phone number
- Residential Deposit: $100.00 Commercial Deposit: $125.00
Several Bill Payment Options:
- Pay at our office (walk-in)
- Pay at our office (drive-in window)
- Pay at our office after hours (payment drop box located next to the drive-in window)
- Mail in your payment (PO Box 1249)
- Pay online or over-the-phone. Click here.
- Automatic bank draft from your checking or savings account.
Automatic bank draft form (Print the page, fill in the form, and mail it back to us.)
Bulk Trash Rules & Regulations (pdf)
Annual Water Quality Report 2021 (pdf)
Utility Department
The Utility Department is responsible for maintaining all water and sewer distribution lines, connecting new customers to distribution lines, maintaining elevated water towers, operating and maintaining the water treatment and sewer treatment plants.
Items of Interest
- The Utility Dept. employs 21 full time employees
- Approximately 64 miles each of water and sewer lines
- Approximately 635 fire hydrants
- Approximately 4,400 water meters in use
- 15 sewer lift stations located throughout the city
- 32 water sample stations located throughout the city for collecting samples for bacteriological testing (minimum of 15 water sample stations tested monthly) (all testing is done under the direction of the Department of Health & Hospitals)
- Water source: Chicot Aquifer, by means of 3 water wells at approximately 500′ deep
Street Department
The Street Department is responsible for maintaining all city streets and side walks, drainage, right of way maintenance, traffic lights, stop signs, street signs and city cemetery.
Items of interest
- The Street Dept. employs 12 full time employees
- Approximately 70 miles of streets
- 387 intersections
- 17 traffic lights
- City cemetery is approximately 15-20 acres in size
